Refactor Talent Marketplace — Privacy Notice
Operated by: Refactor Recruitment Pty Ltd
Version: 1.0
1. Introduction
The Refactor Talent Marketplace is a private recruitment platform connecting skilled professionals with approved businesses seeking talent.
This notice explains how personal information is collected, used, displayed and protected through the Marketplace.
It supplements the overarching Refactor Privacy Policy available at https://re-factor.com.au/privacy-policy.
2. Information We Collect
When candidates register or use the Marketplace, we may collect:
- Name, email address and telephone number
- General location and preferred working locations
- CV, employment history and professional qualifications
- Technical skills and areas of specialisation
- LinkedIn profile and portfolio information
- Preferred daily or hourly rates
- Availability and working preferences
- Work rights and eligibility information where required
- Referee information where appropriately provided
- Recruitment communications and introduction approvals
- Account activity and technical information
Clients may provide business contact information, hiring requirements, account information and recruitment communications.
We collect information reasonably necessary to operate the Marketplace and deliver recruitment services.
3. How We Use Information
We use information to:
- Create and maintain Marketplace accounts
- Review and approve candidate profiles
- Generate professional summaries
- Identify potentially suitable candidates
- Facilitate client introductions and interviews
- Communicate opportunities
- Calculate indicative engagement pricing
- Support onboarding and engagement administration
- Maintain security and prevent misuse
- Improve recruitment services
We do not sell candidate contact details or CVs to third parties.
4. Candidate Profile Visibility
Approved clients may view de-identified candidate profiles.
Visible information may include professional experience, skills, qualifications, broad location, availability, working preferences and client-facing rates.
Candidate names, personal contact details, full CVs, LinkedIn URLs, referee details and identity documents are not ordinarily displayed before an approved introduction.
Professional information can sometimes indirectly identify an individual. Complete anonymity cannot therefore be guaranteed.
5. Candidate Consent
Client interest does not automatically authorise disclosure of candidate identity.
Refactor will seek candidate approval before sharing identifying information with a prospective client through the Marketplace.
Candidates may accept or decline individual introductions.
Approval for one introduction does not automatically authorise disclosure to another client.
6. Rates and Commercial Information
Candidates may nominate preferred daily or hourly rates.
Refactor independently calculates client-facing rates, which may include remuneration, statutory employment costs, administration and commercial margin.
Client-facing rates may differ from candidate-nominated rates.
Candidate-nominated rates and internal margin calculations are not ordinarily disclosed to clients.
Final engagement terms are agreed separately.
7. Candidate Control
Candidates may request to:
- Update their professional information
- Change nominated rates and availability
- Pause or reactivate their profile
- Decline introductions
- Withdraw from future consideration
- Close their Marketplace account
Pausing a profile prevents new Marketplace visibility once effective, but does not automatically cancel an existing introduction or engagement.
8. AI-Assisted Processing
The Marketplace may use AI-assisted tools to extract skills from CVs, prepare professional summaries, categorise experience and identify potential matches.
AI-generated information may be reviewed and corrected.
AI-assisted matching does not guarantee an introduction or engagement.
Additional disclosures and safeguards will be provided where required by applicable law.
9. Security
Refactor takes reasonable measures to protect Marketplace information, including appropriate access restrictions and other technical and organisational safeguards.
Only authorised personnel, approved clients and relevant service providers may access information appropriate to their roles.
No online system can guarantee absolute security.
10. Third-Party Providers and International Processing
Refactor may use third-party technology providers for hosting, authentication, communications, recruitment management and AI-assisted processing.
Information may be accessed or processed internationally where relevant to our operations.
International transfers are subject to applicable privacy and data protection requirements.
11. Retention and Deletion
Information is retained for as long as reasonably necessary for recruitment, engagement administration, compliance and other lawful purposes.
Candidates may request account closure and deletion of eligible personal information.
Some information may be retained where required or permitted by law.
Information already lawfully shared with clients may remain subject to those clients' record-keeping obligations.
12. Privacy Rights and Complaints
Candidates and clients may exercise applicable privacy rights under the overarching Refactor Privacy Policy.
This includes relevant rights to access, correction, objection, deletion and complaints, depending on jurisdiction.
Contact:
legal@refactorrecruitment.com
Australian enquiries: james@re-factor.com.au
Full policy: https://re-factor.com.au/privacy-policy